The Hanoi Department of Tourism will support human resources development to meet tourism recovery requirements in the capital city, according to director of the department Dang Huong Giang.

The issue is considered one of the key tasks of the municipal tourism sector now that local travel agencies are seeking to resume their activities.

Due to the COVID-19 pandemic, many firms had to stop operating. Most of the workers in the industry, especially at travel and transportation businesses, have temporarily quit and changed jobs, causing a sharp decrease in the number of labourers. Over 95 percent of travel businesses and agents have closed or suspended their operations.

For accommodation establishments, about 1,550 establishments temporarily halted their operation or changed occupations, causing nearly 21,500 labourers to lose their job temporarily

The department of Tourism as well as relevant authorities need to support human resource training, said Truong Quoc Hung, President of the UNESCO Travel Club of Hanoi.

Last year, it coordinated with a number of universities and the Vietnam National Administration of Tourism (VNAT) under the Ministry of Culture, Sports and Tourism to organise three training courses for 369 people who were working in State management in the field at all levels, and human resources serving in the sector in the city

In addition to human resources development, the department will continue to support businesses and employees by proposing authorities to develop policies on reducing taxes, land rents, and interest rates; and rescheduling debts and payment of social insurance, according to officials, adding that tt will also help travel firms promote their tourism products and recognition of brands through events and festivals, media channels, websites, fanpages of the the city; and develop new tourism products and models./.